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| Active, open, honest and SAFE communication may be the key to process improvement and the difference between success and failure. |
The successful working environment these days encourages a fairly open dialogue between management and employees. Process improvement often depends on honest engagement without fear of reprisal... by either parties.
This interesting blog by Ron Ashkenas, managing partner for Schaffer Consulting, for HBR Blog Network, offers some great insights on views and strategies from both sides of the responsibility table. Just click on the link below to read the short article. It just takes a few minutes and offers some very useful ideas you might want to put into practice.
Quite a good read.
Cheers!
DCR
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